Sunday, May 31, 2009

Our outage today

Our planned outage to upgrade our key database server lasted much longer than plan. It was caused by a known, but expected error during the upgrade. The systems were down for so long because we kept trying to complete the process.

In the end, we gave up on the upgrade and restarted the systems. At no time any information was at risk of loss. We had good backups for everything; they were not needed.

Thank you for your patience.

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